Privacy Policy

Brewster Parke Senior Living
Last updated: March 2026

1. Introduction

Brewster Parke Senior Living ("we," "us," or "our") are committed to protecting the privacy of individuals who interact with our facilities and services. This Privacy Policy describes how we collect, use, and protect personal information.

2. Information We Collect

We may collect the following types of information:

Contact information — name, phone number, email address, mailing address
Inquiry and intake information — information provided when contacting us about residency, care services, or facility operations
Communications — records of calls, emails, or messages sent to or from our facilities
Technical information — basic usage data if you interact with our digital services

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries about residency and care services
Schedule and coordinate follow-up communications
Manage facility operations and maintenance requests
Send operational notifications to authorized staff and administrators
Comply with applicable laws and regulations

4. SMS / Text Message Communications

Brewster Parke Senior Living operate an internal SMS notification program for administrative and operational alerting purposes.

SMS messages are sent only to individuals who have explicitly consented to receive them as part of their administrative role or have opted in directly
Message frequency varies based on operational events; typically fewer than 5 messages per day
Message and data rates may apply depending on your mobile carrier
This program does not send marketing or promotional SMS messages
We do not share your phone number or any opt-in data with third parties for marketing purposes

To opt out: Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further messages will be sent.

For help: Reply HELP to any message or contact us at the information below.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

With service providers who assist in operating our facilities and communications systems, under confidentiality agreements
As required by law, regulation, or legal process
To protect the safety of residents, staff, or the public

We do not share SMS opt-in or consent data with any third party for marketing or promotional purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

8. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you
Request correction or deletion of your information
Opt out of certain communications at any time

To exercise these rights, contact us using the information below.

9. Contact Us

Fill out the contact us form on our website.
Contact your facility administrator for privacy-related inquiries.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.